If your grading failed, please resubmit your answer for grading.

Please use the latest version of the desktop Chrome browser to browse this website.

The audio recording quality of your microphone and the environment noise will affect the accuracy of AI scores.
It's recommended to use a headset with inline microphone to practice in a quiet environment to ensure better recording quality and an accurate score.

Please switch your input method to English letters only. Entering other characters is not allowed. A space allows input of only one English character; multiple English characters are not allowed. Please disable word prediction. If you are using a mobile phone, please switch to the system's default keyboard.

1.Please use the latest Chrome browser to use our website, Download Chrome here: https://www.google.com/chrome
2.Check if your browser's microphone is turned on, by following this:https://support.google.com/chrome/answer/2693767?hl=en-GB.
3.Refresh the page by closing the tab and opening it again.
4.Check if your computer's other recording software works.
5.Check if audio recording works fine in other website.

Your practice records for the most recent year will be retained; practice records older than one year will be deleted.

If your payment always fails, please try again with a different bank card or contact your bank's customer service.

Following successful payment, your account will be upgraded to VIP status.
If not, please send a screenshot of the order email to support@oetstudy.com and we will respond within 24 hours.

No, none of our packages will be automatically renewed. You can buy with confidence as we respect your choices and put the power entirely in your hands. If you wish to continue using it, you'll need to manually renew before the expiration of your package.

Please make your purchase through our Iran reseller:
Email: Examduolingo@gmail.com

1.Please check the network status, please clear your browser cache and quit and try again.
2.Please check if you have another account, maybe you logged into another account.
3.Please check if your VIP has expired.

1.Please visit the Send Confirmation Email page:https://www.oetstudy.com/sendEmail/?type=email
2.Fill in the correct email address in the input box where the picture instructs and click "Send Confirmation Email", then you will receive an email to confirm your email address.

1.Please visit the reset password page:https://www.oetstudy.com/sendEmail/?type=password
2.Fill in the correct email address in the input box where the picture instructs and click "Send Reset Instructions", then you will receive an email to change your password.

Each account can only be logged in on one device at the same time. Log in with another browser on the same device will also invalidate the previous login.

Whether you are an institution or an individual, if you are interested in discussing potential cooperation opportunities with us, Please send an email to support@oetstudy.com. Our collaboration will help us achieve the mutual goal of delivering high-quality English training to a wider audience.

If the solution in the FAQ does not solve your problem, you can send an email to support@oetstudy.com , and we will reply your email within 24 hours to help solve your problem.
If you have suggestions for OETStudy, please send an email to us, and we will try our best to meet the needs of every user.